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St John's Hospice Ambulance driver gives support to a patient as she steps into the ambulance to take her home from the Day Care Unit.

Our care

We provide quality, holistic care to people with life-limiting illnesses and their families across North London.

Quality, holistic care for all

Holistic care underpins everything we do at St John’s, which is why we provide a broad range of specialist support and services, to ensure that each of our patients, their families, and carers, are supported through every aspect of their journey.

Our care is completely free of charge and is available to anyone aged 18 or over living within our catchment area. Sometimes we can care for people even if they live outside of this area, for example, when a close family member or friend lives within our catchment.

We recognise that illness does not discriminate - it affects people regardless of their age, gender, ethnicity, sexuality or beliefs. We care for any person living with a life-limiting illness - including cardiac, respiratory, or renal conditions, HIV, cancer, motor neurone disease, multiple sclerosis and Parkinson's - and at different stages of your illness. Whatever your diagnosis, our focus is on enabling you to live well for as long as possible.

Our services

Our services are provided completely free of charge to any person living with a life-limiting illness, aged 18 or over, within our catchment area. Browse our range of services below and find out how we can support you.

Wellbeing Centre Manager, Julie, sits with a patient in the new Wellbeing Centre they are chatting and smiling.

Day services

Our Wellbeing Centre encompasses our belief that hospice care is long-term and holistic – our focus is not only on your physical care but on supporting you and those close to you, to maintain your quality of life, mental health and wellbeing. Find out more about the day services we provide.

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The modern Inpatient Unit on Grove End Road in St John's Wood.

Inpatient care

At our Inpatient Unit in St John’s Wood we provide specialist 24-hour care including end-of-life care, symptom control, respite and palliative care rehabilitation. Find out more about our inpatient services and how we can support you.

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Community nurse, Hideko, visits a patient and her husband at home. They sit around the kitchen island chatting over a coffee.

Community specialist palliative care

Our Community Specialist Palliative Care team works alongside our doctors, therapists, social workers and bereavement counsellors to provide ongoing care at home. From providing pain and symptom management to emotional and practical support, find out how we can support you at home.

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The Hospice@Home team stand together on the front steps on the hospice.

Hospice@Home

Our Hospice@Home service provides specialist palliative care at home so you can remain in familiar and comforting surroundings during the later stages of your illness. Find out more about Hospice@Home and how we can support you.

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A St John's physiotherapist gives one-to-one support to a patient rebuilding strength in their legs.

Therapies

With our wide range of therapies we can help you maintain or rebuild your strength and independence as well as supporting your physical needs and mental health and overall wellbeing. Find out more about the therapies we offer.

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St John's' social worker, Zippy, visits a client at home to offer practical support.

Social and welfare support

Our palliative care social workers are here to help you with any anxieties or concerns you and those close to you may have. We can provide you with emotional and practical support, such as supporting you with benefits, housing, financial matters, Wills and power of attorney.

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Lymphoedema Practitioner Glykeria reads a help guide to a patient.

Lymphoedema care

Our Lymphoedema practitioners can provide specialist treatment to help you regain your quality of life, mobility and ease discomfort. They can also provide you with information to better understand your condition and the things you can do to manage it. Find out more.

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A family consisting of a mother and her three children sit on a sofa in their lounge at home. They are smiling to the camera.

Bereavement support

Our bereavement support begins from your loved ones initial referral and continues throughout their care – not only once a loss has been experienced. Find out more about our adult and child bereavement support services. Find out more.

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Make a referral

We welcome referrals for patients and/or family members living within our catchment area. This includes the London boroughs of Westminster, Brent, Camden, Hammersmith & Fulham, Islington, Kensington & Chelsea.

We accept referrals made by a patient’s GP, hospital doctor, nurse specialist and community nurse or by other professionals working across health and social care services. For child bereavement support services we also accept referrals from parents, carers, teachers or other professionals working across health and social care. Young people over 16 can refer themselves.

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