Community Fundraising and Volunteer Executive

We are looking for an experienced Community Fundraising and Volunteer Executive to work across the local community to raise income, support and awareness of the work of St John’s while supporting the day-to-day running of the volunteer programme.

Contract type:
DBS required:
Closing date:

About this role

We are looking for an experienced Community Fundraising and Volunteer Executive to work across the local community to raise income, support and awareness of the work of St John’s while supporting the day-to-day running of the volunteer programme.

The post-holder will work as part of the Fundraising team reporting to the Senior Fundraising and Volunteer Manager and under the directorate of the Director of Fundraising. You will also work closely with the wider hospice team, senior management, Trustees, donors and their families.

By working at St John's you will be helping to make a real difference in the local community. You will also work alongside a kind and compassionate team of like-minded individuals.

What are the key duties?

  • Working with the Senior Fundraising & Volunteer Manager to devise and deliver an effective community fundraising strategy in accordance with agreed targets.
  • Provide support with a number of hospice led campaigns. These include: annual Light up a Life campaign, collection tins and mass participation challenge events.
  • With the Senior Fundraising & Volunteer Manager develop a strategy and products to encourage schools, faith and community groups to support the work of the hospice and broaden their knowledge of the hospice services while raising funds to support it.
  • To support with all areas of volunteer recruitment and management: scheduling, processing applications, ensuring all training is completed, appreciation activities etc.
  • Working alongside young and/or vulnerable people. This role also requires a DBS check to be completed in order to work with these potentially vulnerable groups.
  • Confidently deliver talks and presentations to external parties and be able to show them around the hospice to encourage support and engagement.
  • Identify and build good relationships with local businesses to lead to sponsorship and additional support including Charity of the Year partnerships.
  • Develop fundraising knowledge to ensure that the team deliver an innovative and high quality programme of community, challenge and event initiatives which follow best practice
  • Ensure that all activity is recorded accurately on the CRM and that relevant administration is completed on time.
  • Ensure all donors are thanked appropriately and in a timely fashion.
  • To support the Fundraising team in additional tasks as needed such as within the charity shop or with mass mail outs.
  • Working on some weekends and evenings will be required.

Am I the right person for this role?

  • Prior experience in a charity or equivalent event role in the corporate sector is essential.
  • A proven ability to deliver against targets and operational plans on time and within budget.
  • Experience in dealing with administration, co-ordinating systems and structures, including schedules, databases and frequent communications.
  • A proven ability to negotiate, manage and develop suppliers, participants and sponsors.
  • Understanding of successful community fundraising and the legal requirements.
  • Demonstrate an understanding of the motivations and mechanics of Community fundraising.
  • Excellent written, oral communication and presentation skills.
  • Experienced in using a CRM (ideally Salesforce), Outlook and Excel.
  • Ability to write and use social media posts to support fundraising.
  • Demonstrate empathy with bereaved supporters and communicate with them in a sensitive manner.
  • Able to motivate people to fundraise for the hospice.
  • Flexible - ability to and at short notice work evenings and weekends.
  • Confident decision maker who is persuasive and demonstrates initiative.
  • Commitment to the ethos and role of St John’s Hospice.

Why apply for this role?

We are committed to providing an inclusive and supportive work environment, which enables our employees to not only provide the highest quality of care to our patients and their families but also be happy, motivated and confident individuals.

As well as our training and development programmes, we are committed to supporting our employee’s health and wellbeing, and offer a wide range of benefits. Some of these include:

  • Salary: Competitive pay with progressive band structuring.
  • Pension: Contributory pension schemes including continuation of your existing NHS pension.
  • Annual leave: A generous 27 days annual leave plus bank holidays.
  • Health and wellbeing: Private healthcare cover of up to £20,000 per year, eye care vouchers, access to free, confidential one-to-one counselling, on-site Mental Health First Aiders and Freedom to Speak Up Champions.
  • Learning and development: Ongoing training and development programmes, external study leave and grants available up to £1,500.
  • Rewards and recognition: Employee "Service Excellence" recognition rewards.
  • Flexible working: Flexible working arrangements regardless of length of service.
  • Travel: Cycle to work scheme and interest-free season ticket loans.
  • Discounts: Discounts at our on-site pharmacy, charity shop and a range of local, national and online shops, restaurants and cinemas.

About St John's

We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient and Day Care Unit located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.

We welcome people from all faiths and communities across Westminster, Kensington & Chelsea, Camden, Islington, Hammersmith & Fulham and Brent. Our care is completely free of charge and includes day services, inpatient care, Hospice@Home, community care, therapies, social and welfare support, and bereavement support, ensuring each of our patients and their families are supported through every aspect of their journey.

How to apply

If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families then we would love to hear from you. Please send a copy of your CV and a cover letter to Charlotte Locks-Moro,

Apply now
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