References and DBS checks

We follow up references on all our volunteers. References should ideally be from people who know you in a professional capacity e.g. from somewhere you have worked, volunteered or studied. Referees should have known you for at least one year, and must not be related to you.

If you would like to work directly with patients and families, we will also ask you to complete a confidential health questionnaire and a Criminal Records Bureau disclosures form.

Depending on individual circumstances, a health problem or a criminal record does not necessarily exclude you from volunteering.

When working with patients we ask you to give a minimum of one session per week (normally three hours) on a regular basis. Within the shop and the fundraising department, the times and hours worked are more flexible.