Bereavement support
Our bereavement support begins from your loved ones initial referral and continues throughout their care – not only once a loss has been experienced. Find out more about our adult and child bereavement support services.

Our bereavement support begins from your loved ones initial referral and continues throughout their care – not only once a loss has been experienced. Find out more about our adult and child bereavement support services.
We can provide group or individual adult bereavement support and counselling for family members, carers and friends. This can include preparing you for the loss of a loved one and finding ways of remembering them in the way that you want. Our team includes a counsellor who specialises in adult bereavement as well as social workers who are also able to provide help with informal pre-bereavement support and anticipatory grief.
We realise that children and young people can find it particularly difficult to understand and cope with bereavement which is why we also offer support specifically tailored to them. As well as one-to-one support, we create opportunities for them to meet up with peers who have also experienced loss. We also provide guidance to parents and carers as well as support and training to teachers on how to best help them through this experience. This support is provided by our dedicated Child Bereavement Specialist.

"When dad passed away, the hospice gave us books about loss and grieving which helped us to understand what was happening and that we were not alone. They even gave us special teddy bears to remind us of him. We sleep with them every night.”
We welcome referrals for bereaved friends or relatives (living in Westminster or not) who have lost someone under the care of St Johns Hospice. The service is for people aged 18 and over. Our bereavement support can be delivered face-to-face, by phone or online by a fully registered and qualified counsellor. Referrals can be made to us by your GP or by other professionals working across health and social care services.
If you are a health or social care professional and wish to refer a patient and/or their family members to our adult bereavement services, please download and complete our referral form. The form is available to download below. Please return the completed form by email to nhsnwl.stjohnsreferrals@nhs.net.
Download the formAny parent, carer, teacher or other professional working across health and social care services can make a referral and young people over 16 can refer themselves. The child or young person must live in the borough of Westminster to access our child bereavement support. Their loved one does not need to have been cared for by our hospice to be eligible but the bereavement must relate to palliative care.
With parental consent, professionals can refer children and young people in writing using our referral form which is available to download below. Please return the completed form by email to nhsnwl.stjohnsreferrals@nhs.net.
Download the formIf you are a parent, carer or are self-referring please contact our Child Bereavement Specialist, Maria by emailing Maria.Colimao@hje.org.uk or by calling 020 7078 3840.
If you would like to speak to a member of our Bereavement Support team and find out more about how they can support you or a loved one please email HospiceSWB@hje.org.uk or call 020 7806 4017.
Alternatively, please contact our Social Work and Bereavement Team Lead, Marie directly at marie.berteau@hje.org.uk.