There are lots of ways you can contact us. Whether you have a question relating to our services or your donation, wish to share a compliment, concern or complaint, or want to update how we contact you, we want to hear from you.
For general hospice enquiries please contact our reception desk:
St John’s Hospice
60 Grove End Road
This desk is manned 24/7 and our team will ensure your enquiry is directed to the correct person. Please note that outside of general office hours and at weekends it may take us longer to respond as we have fewer staff manning the desk.
For all other enquiries please select the most appropriate department from the list below:
Unfortunately, there is no on-site parking at St John’s. The nearest car park to our hospice is Q-Park on Kingsmill Terrace which costs £5 per hour for the first 5 hours, or £30 for 24 hours. There are also limited pay and display bays in the surrounding streets.
St John’s is well-located for taxi and minicabs. Please ask your driver to use our entrance at Grove End Road.
We are just a three minute walk from St John’s Wood Underground Station (Jubilee Line). We are also a 15 minute walk from Maida Vale Underground Station (Bakerloo Line) and a 25 minute walk from Baker Street Station (Bakerloo, Circle, Jubilee, Hammersmith & City, Metropolitan Line)
If you have a family member, friend or loved one who is a current patient in our Inpatient Unit we welcome you to visit.
Our visiting hours are from 9 am – 7 pm, 7 days a week. We ask that visitors stay for a maximum of 2 hours however, longer or overnight stays can be arranged when needed. We ask that no more than five visitors come at one time to ensure patients remain comfortable and that neighbouring patients are not disturbed.
We are still asking visitors to wear a mask in the Inpatient Unit. We are no longer asking visitors to perform a lateral flow test before coming to visit a loved one. However, if you have cold or flu symptoms, a sore throat, or a raised temperature we kindly ask that you perform a lateral flow test to help us keep our patients and staff safe.