Our Hospice@Home service provides expert, compassionate care in the comfort of your own home, supporting you and your loved ones where you feel most at ease.
If you’re living with a life-limiting or terminal illness, you may wish to receive care in the comfort and familiarity of your own home. Our Hospice@Home service helps make this possible, bringing the expert, compassionate care of St John’s Hospice directly to you.
Depending on your needs, we can offer care for as little as four hours a day or provide round-the-clock support. We understand that for people who live alone, or for carers in need of rest, short periods of practical and emotional support can make all the difference. That’s why we usually provide care in two-week blocks, helping you to manage pain and difficult symptoms, receive support to remain or die at home if that is your wish, and offering comfort and reassurance to family members and carers.
Make a referralOur experienced team of Healthcare Assistants can help with:
While our Healthcare Assistants provide hands-on care and emotional support, household tasks such as shopping, cleaning, laundry, collecting prescriptions, or caring for children and pets are not part of their role. You may wish to arrange separate help for these activities.
Our Healthcare Assistants are trained to recognise any changes in your condition and can contact community nurses if you need additional medical support. They can also identify gaps in your care and refer you to other hospice services that may benefit you such as our Inpatient Unit in St John's Wood.
Our Hospice@Home care is completely free of charge for adults (aged 18 and over) living with a life-limiting or terminal illness with specialist palliative care needs in Westminster, Kensington & Chelsea, Hammersmith & Fulham, and South Brent.
You can access the service through a referral from your GP, hospital doctor, nurse specialist, community nurse, or any other health or social care professional already involved in your care. You cannot self-refer to this service.
Once we receive your referral and confirm you meet the eligibility criteria, a member of our team will contact you to introduce the service and arrange a time to begin your care. We’ll also work closely with other professionals supporting you to create a seamless, personalised plan that meets your needs and wishes.
Make a referralIf you have any questions about how we can support you and those close to you, please contact us by emailing HospiceatHome@hje.org.uk or calling us on 0207 806 4027.
On the weekends and bank holidays, there will always be a member of our team on call who will be available from 9 am – 5 pm and who can be contacted on 078 8436 2241.
Outside of these hours please call our hospice reception desk on 020 7806 4040 where you will be able to speak to an on-call member of staff for advice.
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