Healthcare Assistant (Hospice@Home)

We are currently looking for a Healthcare Assistant (HCA) to join our team. The post holder will work alone in patient’s homes and will be responsible for the provision of their individual care and other duties as requested by the service.

Contract type:
DBS required:
60 Grove End Road, London NW8 9NH
Closing date:

About this role

We are looking for a flexible and motivated Healthcare Assistant to join our Hospice@Home team. The post holder will be working alone in patient’s homes (which may include nursing, residential homes or hostels) and will be responsible for the provision of their individual care and other duties as requested by the service. The Healthcare Assistant will work autonomously and be responsible for giving a quality of care. Care will be directed in the home by the supervising CNS/D/N.

Hospice@Home is one of the core services provided by St John’s Hospice and is expanding to fully meet the needs of patients with cancer and life-limiting illness who choose to be cared for and die at home. The service operates mainly in Westminster, Brent and Kensington and Chelsea Primary Care Trusts and aims to be a flexible and responsive service to meet incremental targets to increase the number of patients  who receive the service.

What are the key duties?

  • To have a basic understanding of the special nursing needs of patients requiring palliative care
  • To assist in ensuring that the client is cared for in a safe and comfortable environment
  • To assist in meeting all aspects of a client’s personal hygiene and toileting needs
  • To assist with feeding/drinking when necessary
  • To assist with moving/turning/mobilisation of the client, depending on what is most appropriate
  • To assist with and be aware of any actions that may be necessary at the time of a client’s death
  • To adhere to the Lone Worker policy of ringing in following a shift
  • To have knowledge of all Hospital/Hospice@Home policies and procedures and adhere to them
  • To maintain standards of care given to the client under the direction of the CNS/D/N
  • To be able to listen, support and communicate effectively with clients and their family/friends
  • To maintain an up to date record of all care given to a client during each shift
  • To report to the Hospice@Home Coordinator on a daily basis and advise of any observed changes to the client’s condition
  • Be aware of when it is appropriate to call out the GP/Other Health Care Professionals to a patients homes
  • To report any adverse incidents, accidents, complaints to the Hospice@Home Coordinator and complete relevant documentation as necessary

Am I the right person for this role?

  • NVQ Level 2 or higher qualification
  • At least 12 months experience as a Healthcare Assistant in a hospital or other caring environment
  • Ability to work without direct supervision within the bounds of the Healthcare Assistant role
  • Awareness of Palliative Care
  • Computer literate
  • Flexibility to work internal rotation including nights and weekends

Why apply for this role?

We are committed to providing an inclusive and supportive work environment, which enables our employees to not only provide the highest quality of care to our patients and their families but also be happy, motivated and confident individuals.

As well as our training and development programmes, we are committed to supporting our employee’s health and wellbeing, and offer a wide range of benefits. Some of these include:

  • Salary: Competitive pay with progressive band structuring.
  • Pension: Contributory pension schemes including continuation of your existing NHS pension.
  • Annual leave: A generous 27 days annual leave plus bank holidays. 
  • Health and well-being: Private healthcare cover of up to £20,000 per year, eye care vouchers, access to free, confidential one-to-one counselling, on-site Mental Health First Aiders and Freedom to Speak Up Champions.
  • Learning and development: Ongoing training and development programmes, external study leave and grants available up to £1,500.
  • Rewards and recognition: Employee "Service Excellence" recognition rewards. 
  • Flexible working: Flexible working arrangements regardless of length of service.
  • Travel: Cycle to work scheme and interest-free season ticket loans.
  • Discounts: Discounts at our on-site pharmacy, charity shop and a range of local, national and online shops, restaurants and cinemas.

About St John's

We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient and Day Care Unit located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.

We welcome people from all faiths and communities across Westminster, Kensington & Chelsea, Camden, Islington, Hammersmith & Fulham and Brent. Our care is completely free of charge and includes day services, inpatient care, Hospice@Home, community care, therapies, social and welfare support, and bereavement support, ensuring each of our patients and their families are supported through every aspect of their journey.

How to apply

If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families then we would love to hear from you.

Apply now
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